Payments
Payment Policy
At Trend Tail Clothing, we are committed to providing a seamless and secure shopping experience for all our customers. Below are the details of our updated payment policy:
Payment Methods
We accept payments through a secure and reliable payment gateway. Available options include:
- Debit/Credit Cards (Visa, Mastercard)
- Bank Transfers
- USSD Payments
- Mobile Money (where applicable)
Currency and Conversion
All payments are processed in USD. If your local currency differs, the amount will be converted to USD at checkout using the current exchange rate provided by the payment gateway.
Payment Security
- All transactions are processed through a secure platform to ensure your payment details are encrypted and safe.
- We do not store or have access to your payment information.
Order Confirmation
- Once payment is successfully completed, you will receive an email or SMS confirmation with your order details.
- If you do not receive a confirmation within 24 hours, please contact us at Trendtail1@gmail.com.
Refunds
- Refunds will be processed to the original payment method used during checkout.
- It may take 5–10 business days for the refund to reflect in your account, depending on your bank's policies.
Failed or Pending Payments
- For failed transactions, please verify with your bank or payment provider.
- If your payment is marked as pending, contact us at Trendtail1@gmail.com, and we will assist you in resolving the issue.
Contact Us
For any questions or concerns about payments, feel free to reach out to our customer support team at Trendtail1@gmail.com.